Delivery base management staff TSE Prime listed company group/Desk work mainly/Average monthly income 250,000 yen!
Full-time employee / No experience required / No previous experience required / Educational background not required / 2 weeks until job offer / 1 interview only / Listed company

Full-time employee of the TSE Prime Listed Group.
I thought it was a dream that would never come true.

——A super excellent company that has been in the black for 50 consecutive years.
Our company has been operating in the black for 50 years since its establishment. We are a member of the TSE Prime Listing Group, which is less susceptible to economic fluctuations, so you can rest assured about your future. My family was also happy about this career change.

——The company may be unknown, but its clients are extremely famous.
To be honest, there may be many people who are not familiar with our company. However, our business partner is that global mail order site. When you see the cardboard, the corners of your mouth will probably turn up and say, "That's that website!"

——Many people in their 20s and 30s joined the company with no experience.
That's why I didn't have any worries even though I didn't have any special experience or knowledge. The work is mainly desk work such as driver support and answering inquiries, so many women are also active.

——The opportunity for promotion is looming in front of me.
New bases are being opened one after another, so there are plenty of opportunities to become a leader or a base manager. Of course, if you get promoted, your income will increase significantly, so it is also recommended for those who want to earn a stable income.

Full-time employees at super companies have a different sense of security. No special application qualifications or motivation are required. Why not take the plunge and apply without thinking, ``Maybe it's not possible for someone with no experience...''

----- Application Requirements -----

【Job Title】
Delivery base management staff TSE Prime listed company group/Desk work mainly/Average monthly income 250,000 yen!

【job description】

* Focus on desk work!

At our delivery base, you will support drivers and respond to inquiries from customers. We provide extensive training after joining the company, so many of our staff members who started with no experience are now working hard!

[Specific job details]

* Driver operation management

We give instructions and check the progress of sorting the packages that arrive at the delivery base according to the routes determined by the system. In addition, delivery progress management is carried out using a delivery management system on a computer, and we arrange follow-up vehicles and give instructions depending on the progress.

* Responding to inquiries from customers

We respond to inquiries such as ``What time will my package arrive?'' and ``I would like to request redelivery.'' In most cases, the response can be completed within 30 minutes.

*In addition, we will also be responsible for the safety and quality management of products and shipping. Basically, I don't go out and work from home.

We will create a rewarding working environment while actively communicating with those who work with us so that they can work positively and with motivation. It's not difficult, and casual conversation leads to building relationships of trust.

You start as a member and work your way up to leader > center director > block manager. On average, mid-career hires progress to the position of site manager in about 9 months.

【Qualification requirements】
No educational background required/No experience required/Inexperienced industry welcome/New graduates welcome

[Inexperienced in the industry, graduates welcome]

* No special application qualifications or motivation are required.
* Your motivation for applying may be any of the following: Please do not hesitate to apply!

・I'm looking for a stable work environment that doesn't depend on whether I have a job or not.
・I don't have any special skills, qualifications, or experience, but I want to join a company where I can work with peace of mind.
・I want to work in a fun workplace where I can utilize my communication skills.

[Recruitment background]
[Due to scale expansion, we are actively hiring more than 20 people!]
Our company has been operating in the black for 50 years since its founding, and has grown steadily through our logistics operations for daily necessities. We achieved sales of 177.8 billion yen in the fiscal year ending March 2023, and sales are still increasing as we receive more requests. Due to the start of business with a major e-commerce mail order company, expansion of area, and expansion of new and existing customers, we will be hiring more than 20 "management staff".

【Employment status】
full-time employee

【Work location】
You will work at delivery bases in Tokyo, Chiba, Saitama, Ibaraki, Gunma, Tochigi, Nagano, Kyoto, Osaka, and Hyogo.
*Work location will take into consideration your wishes.

【Tokyo】

* Adachi Ward
* Arakawa
* Nerima Ward
* Shinjuku ward
* Shinagawa Ward
* Bunkyo Ward
* Setagaya
* Sumida Ward
* Fuchu City
* Mitaka City

[Chiba Prefecture]

* Urayasu City

【Saitama】

* Niiza City
* Iwatsuki Ward, Saitama City
* Toda City
* Tokorozawa City
* Tsurugashima City
* Kawagoe City
* Kazo City
* Kumagaya City
* Gyoda City
* Kodama County
* Kasukabe City
* Misato City
* Kawaguchi city
* Wako city
* Ageo City
* Iruma District

【Ibaraki Prefecture】

* Tsuchiura City
* Ushiku City

【Gunma Prefecture】

* Takasaki City
* Maebashi City
* Oura District
* Ota City
* Tatebayashi City

【Tochigi Prefecture】

* Oyama City
* Utsunomiya City

【Nagano Prefecture】

* Chikuma City

【Kyoto】

* Kyoto City

[Osaka Prefecture]

* Osaka City
* Toyonaka City
* Hirakata City

[Hyogo Prefecture]

* Amagasaki City

【traffic】
Transportation options vary depending on your work location.
*All commuting by private car is OK. A parking lot is available.

[Working hours] Shift system (8 hours of actual work per day)

* Early shift/6:00-15:00
* Late shift/14:00-23:00

*Overtime is generally limited to 20 hours or less per month. This may occur depending on the busy season and location.

[Salary]
Monthly salary 190,000 yen to 218,000 yen + 100% overtime allowance + various allowances
*Monthly salary will be determined based on age and past work experience.
*Various allowances: commuting allowance, family allowance, etc.
*Bonuses twice a year, settlement bonus once (based on performance)

Salary increase (base increase) scheduled from FY2017
In light of the current situation, we are planning a flat salary increase (base increase) of 8,000 yen for all employees from April 2024.
4 million yen/26 years old
4.5 million yen/30 years old
5 million yen/35 years old

[Holiday vacation]
<115 days off per year (estimated for 2023)>

* 2 days off per week (shift system/8 days or more per month)
*In addition to annual holidays, there are also the following holidays.
* paid holiday
* Congratulatory and condolence leave
* Refreshing vacation
* Pre-natal and post-natal leave (with track record of taking)
* Childcare leave (both men and women have taken it)
* Nursing care leave

We are planning to increase the number of holidays from 2019.
In order to create an environment where employees can work for a long time, we are planning to increase the number of holidays in addition to salary increases (base increases). The current 115 days will be changed to 120 days.

[Welfare benefits/treatment]

*Bonus twice a year (2 times paid in FY2011)
* Settlement bonus once a year (*depends on performance)
* Salary increase once a year (based on personnel evaluation)
* Fully equipped with various social insurance (health insurance, welfare pension insurance, employment insurance, workers' compensation insurance)
* Employee stock ownership plan available
* Family allowance
* Award system available
* Holiday work allowance available
* Transportation expenses provided within regulations
* Commuting by private car is OK (all commuting by private car is OK/parking available)
* Uniform loan
* Mobile phone loan
*Free health check available
* Retirement allowance (corporate pension) system available
* Resort hotel preferential treatment system
* Training system (internal/external)
* Self-development support system
*Comprehensive welfare service “Benefit Station”
* Absence of work compensation system “GLTD system”

* MQM activities: Each team within the department carries out improvement activities according to the theme. A national competition will be held as an in-house event for outstanding teams (with awards)

[Education system]

* No worries even for inexperienced people. We will thoroughly teach you through OJT training.

・You will learn the work step by step. There is an environment where you can feel free to ask any questions you may have.
- Expand business areas in line with growth. Growth and evaluation are linked.
・If you are joining us mid-career, we have many managers, so you can have peace of mind about your career.

* Enhancement of employee training system “There is no growth of the company without growth of the people”

・Support for learning logistics knowledge at our in-house university (Maruwa Logistics University) and applying it to your work.
・Training by rank and job type is held for more than 150 days a year. In principle, we provide an environment where employees can grow by treating them as employees.
・As support for acquiring qualifications, we provide opportunities for external training and qualification acquisition, as well as backing up tuition fees.

[About Momotaro culture]
The corporate culture that we have created and shared over the 40 years since our founding is "Momotaro Culture." This Momotaro culture forms the basis of all corporate activities, including the values, beliefs, traditions, and management philosophy shared by the organization.

1. Comrades share the values ​​of "Doon Dokyo" and all participate in management.
1. Comrades aim to realize the "Management Philosophy" based on "Dohon Dokyo" and "Merchant's Way".
1. Comrades strive to practice the "merchant's way" and provide "impression" and "satisfaction" to customers.
1. The spirit cultivated in the "Momotaro Culture" is rooted in all comrades as the "Maruwa Man Code of Conduct."
1. From now on, the driving force for the growth of the company and its comrades will be ``Creating 100 Momotaros (managers)''.

----- Comments from the interviewer -----

[Impression of the company from the interview]
Maruwa Transport has a stable management base as one of the TSE Prime listed companies, and is currently opening delivery bases one after another. Many of the management staff who play the core role are in their 20s and 30s, and they work while actively communicating with each other. In particular, the company places emphasis on service quality, and is also putting effort into responding to inquiries from customers. I got the impression that they are making progress in improving operational efficiency, such as by introducing cutting-edge technology for delivery management and making it possible to handle things with just a smartphone.

The company also has a concept called "Momotaro Culture" and holds training sessions to learn about it. A credo was also distributed to each employee that described how they should act as an employee of Maruwa Transport. Because the company's vision is clearly shared, it is reflected in the actions of its employees. During the interview, I felt that I could grow as a person at the company.

[Rewarding and difficult work]
[Rewarding] EC mail order is now used by many consumers. My job is to ensure smooth delivery, so I can feel that I am supporting the lives of many customers. Promotions and pay raises are quick, and there are plenty of opportunities for career advancement, so you'll be able to spend your days with a sense of purpose. They also said that they feel fulfilled when they are able to achieve efficient work progress and create a comfortable work environment as a result of working together to improve their work.

[Severity] While managing delivery bases, they sometimes receive harsh opinions from individual customers regarding delivery. Especially if the driver was at fault, you must directly inform the driver. In some cases, the driver may be older, so you need to tell them so that they can improve their behavior. However, it is also important not to hurt the other person's pride. I heard that you are very careful in choosing your words in order to give guidance and point out things while considering the other person's position.

[Suitable and unsuitable for this job]
[Suitable for] People who can communicate according to the other person's position.

* A person who is good at progressing work by emphasizing teamwork.
* Those who want to play an active role as a core member of a growing company.

[People who are not suitable for this] People who are not good at considering customers' feelings.

* Those who are unable to respond flexibly to change.
* Those who cannot handle their own work with a sense of responsibility.